Whether you are on a business trip or on a holiday with friends or family, you probably need to rent a vehicle. There are many car rental companies available who will more than likely all state that they are able to assist you in obtaining a vehicle on your trip or vacation.
However, not all companies are the same and you would be disappointed to find that the company that you went with is not able to meet your needs. Below are factors to consider before renting a vehicle from a company.
The price of a car rental is usually the major determinant when people rent cars. This is especially true on vacations when people are looking to save as much money as possible since hotels and flights are expensive as it is. However, cheaper is not always best and remembering this fact will save you trouble later on.
If you find a good deal on a vehicle rental, be sure to read the agreement in full. Companies that offer cheaper rentals may attempt to add hidden fees and if you use a credit card to pay for it, you may not even notice this until after it is processed. If the price to rent the car is too expensive, you definitely have the luxury of moving on to another reputable company that can meet your needs for less.
When it comes to rental car companies, there are many available and prices can be very comparable. However, as mentioned price should not be the only factor when you choose a rental car company. You should also go with one that has a solid reputation. Failure to do so could mean issues while you have possession of the car with little to no recourse.
Before, settling on a rental car company, get an idea of what their reputation is. Talk to friends and family. Chances are they have rented a car at least once in their lives and they can give some honest feedback. Also go online and read some review of the company you are considering. Pay close attention to the exact location you will be renting from since most companies are franchises and you want information on the specific branch where you will be visiting.
3. Customer service
Once you find a car rental company in the area you will be visiting and it has a stellar reputation, connect with the company and speak to a customer service representative.
While online reservations are easy and convenient, speaking to someone at the company will give you a good idea of whether you should rent from them. If the representative is friendly, helpful, and accommodating chances are you can trust them to look after you in the event something goes wrong when you are renting from them. If they are cold and unresponsive, this may be indicative of the assistance they will provide you if you need it.
Before renting a vehicle, you need to make sure you are adequately covered by insurance. To do so, check your existing auto policy as well as any credit card you have as some do cover you for insurance when renting cars.
If you are not covered for the insurance that you need, confirm with the rental car company that they are able to offer what you require. Companies typically offer coverage for liability if you are at fault in an accident, accident coverage for any costs sustained from a crash, and personal effects coverage for anything stolen out of the vehicle. If you need any of these policies and the rental car company does not provide them, find one that does. You would be disappointed if anything happened and you had no form of recourse or compensation to assist you.